Today, I'm here not to tarnish the reputation of a company (019 556 215*) but to share with you all, an extremely UNPLEASANT deal with the owner and owner's wife of the car rental shop. To be exact, how they pissed me off like no tomorrow. I hate complaining about other people and etc in my blog but for this case, I can't help it at all.
My convocation was on the 23rd October. To make it on time and since Ipoh does not have airport, we (parents, bf and I) had to travel bit earlier to settle for transportation in Ipoh and to UTP and also I wanted to bring them around in Ipoh, to let them have a look at the place which I had been spending 5 years at. So, to facilitate our movement around Ipoh, I approached this company and requested for a wira auto since it was only RM160 for 24 hours. They promised to drive the car to the bus stop where we all reached initially as well.
Then "good" thing began with my okay. When we reached the bus stop, what welcomed us was not a wira but an Avanza. HELLO SCAM. I questioned the driver why avanza? I requested for wira and the reason I chose the company was because of the damn wira that's only RM160. Now you appear with an avanza how you gonna charge us? He insisted that price is negotiable so we followed him to the shop. I told him that instead of 24 hours I need the car for like 28 hours.
The bos, a guy who couldn't converse in Mandarin but spoke good cantonese and English nodded his head and bla a few words in cantonese then said "okay, RM200 for that 28 hours." Then we signed the agreement and etc and paid and left happily.
But, half an hour later, the boss called and raged at me. He said I have to return the car at 1pm (24 hours rental only) and If I want to rent extra time I have to pay RM15 per hour. I was like wtf dude, we agreed RM200 until 5pm (28 hours). The lame excuse he gave me was (please read properly):
JUST NOW YOU SPOKE MANDARIN I DON'T UNDERSTAND. I ONLY SPEAK CANTONESE AND ENGLISH.
Seriously old man?!! Seriously??? Why the heck you keep nodding your head if you don't understand a shit. And I clearly remember you answered me back in cantonese:
"Ok until 5pm. Avanza RM200"
So we had an argument over phone and he said it was not refundable if i don't wanna use the car anymore (even though it was a scam). I told him if he wants the car just come to my hotel to collect together with the $ and my photostated IC and etc.
He said "you took something from my company you should come back here"
I yelled back at him "for f sake I paid RM200. You come here!!"
In the end, he charged us RM30 for the fare that he picked us up from medan gopeng to his shop, and return the rest of the money, yelled and scolded me and said don't wanna do my business anymore. The wife, such a busy-body wife also joined him.
Like hello? You cheated me at the first place then you yelled at me for this and that? I'm so super pissed at them that I yelled at them. I don't care if you are 80 or 70 something or what. Don't act like you are so educated (speak english and cantonese only but not mandarin) in front of me.
When people speak to you in mandarin or english, and even if you can't speak/understand mandarin, at least answer back in English or question us back in English what we are saying!!! Don't just pretend to be so smart and keep nodding.
It's like one day you asked me something in Cantonese, and I answered you back in Foo Chow cause that's my dialect. Does that make sense? NO!! Cantonese is just a dialect not a universe language!
And to that ah pek, seriously just retire you old man. "You speak mandarin just now I don't understand" What a joke. Why the hell you kept nodding there then? Nod for fun?!